What must an insurer do upon receiving a request regarding personal information?

When an insurer receives a request regarding personal information, it is required to inform the individual and provide access to the recorded personal information within 30 business days. This requirement is in place to ensure transparency and to protect the rights of individuals by allowing them to know what information is held about them. The 30-day timeframe gives the insurer adequate time to compile the requested information and respond appropriately.

This process is vital as it empowers individuals to review and verify their personal data, promoting accountability within the insurance industry. The correct answer reflects these regulatory standards aimed at safeguarding consumer rights while still allowing insurers to manage their operations effectively.