What should insured customers understand about their rights under the policy?

Insured customers should clearly understand that they should be informed about the implications of exercising their rights under the policy. Insurance policies often contain various rights and options that policyholders can use, such as the right to contest a claim, amend the policy, or select beneficiaries. Understanding these rights is essential, as they can impact the policyholder's coverage, benefits, and overall experience.

When customers are aware of their rights and the potential consequences of exercising them, they can make informed decisions regarding their policies. For example, understanding the process for filing a claim or the implications of changing policy terms can help the insured navigate their benefits better and avoid misunderstandings. Being informed empowers customers to fully utilize their policy to meet their needs and preferences, ensuring they maintain appropriate coverage and receive due benefits when necessary.